SealReplyHow to Never Miss a Customer When You're Offline
Most small teams aren't at their desk when a visitor asks a question. Here's how to make sure that question still turns into a reply — and maybe a sale.
Blog
Live chat guides
How to add live chat to your website, choose a tool, and answer every customer, even when nobody is online.
How to Choose Live Chat Software for a Small Business
Most live chat tools look the same on a feature page. These nine questions show the differences that matter for a small team — before you install anything.
How to Add Live Chat to Your Website (Any Platform)
One line of code, pasted once, puts a live chat on every page. Here is how to do it on plain HTML, WordPress and Shopify, and how to check it works.
How to Chat With Customers Who Speak Another Language
A visitor writes in Spanish and nobody on your team speaks it. Here's how to answer anyway — with translation built into the chat, and a few habits that make it work.
Is Your Live Chat Private? What Happens to Your Chat Data
Your chats hold names, emails, orders and complaints. Here's where that data goes, who can read it, and the questions to ask any live chat provider.
25 Live Chat Greeting Messages That Get Replies
A good greeting invites one specific question. Here are 25 you can copy, grouped by the page they belong on — plus after-hours notes and invitations.
Live Chat for Small Business: The Complete Guide
Everything a small team needs to run live chat well — without sitting at a desk all day. Setup, what to say, what to do when you're away, and how chats turn into sales.
How to Add Live Chat to Shopify (Step by Step)
One line in theme.liquid puts a live chat on every page of your Shopify store. Here's how to add it, verify your domain, and set it up for shoppers.
How to Add Live Chat to WordPress (Without Slowing It Down)
You don't need a special WordPress chat plugin. Paste one line of code into your footer — here are three ways to do it, and how to check it works with caching on.
Add live chat to your website today
One line of code, live in minutes. Try Pro free for 14 days, then keep the Free plan if you don't buy.