SealReplyEvery chat stored encrypted
Catch every website question,
turn interested visitors into leads you can follow up
When nobody answers in time, the widget asks for an email; new chats reach your phone, and leads come back to you when it's time to follow up. Make the look, words and features match your site. Chat history is stored encrypted.
- No credit card
- Free plan, no time limit
- Set up in minutes
Try it first: the demo below needs no sign-up, and all its data is made up.
You're the visitor: pick a question, or type one and send it.
Sent. The team's inbox just chimed.
OK, I'll ask my family tonight and decide tomorrow.
- Asked from
- Linen shirt
- Source
- Google search
- Search term
- linen shirt
- Device
- Phone · Safari
- Linen shirt Viewing now
- Shirts · 1 min 12 s
- Home
- Lead status
- New
- Owner
- Lin (me)
- Next follow-up
- Not set
You're the agent now: the page they came from, what they searched and whether they're a member are right there on the side. No need to ask.
Type / in the reply box for quick replies. Click one to send it.
They haven't decided. Set a follow-up and you'll be reminded, so this customer isn't forgotten.
Done: you'll be reminded in the inbox when it's due, and on your phone if you turned on notifications.
No question missed, and a lead to follow up
- Visitors ask right on your website, with no app to install and no phone number to leave.
- Your team sees the page and search that brought them, plus the member details your site passes in.
- Quick replies answer in seconds; anyone still deciding gets a follow-up with a reminder.
Free plan with no time limit; 14-day Pro trial without any payment details.
- Encrypted storage A key per customer, HTTPS throughout
- One line of code WordPress, Shopify and any website
- Free plan, no time limit Try Pro free for 14 days
- Pay with USDT No credit card; active once confirmed on chain
Why SealReply
More than a chat box: catch and follow up every customer
Never miss a customer
Away from your desk, customers still reach you
Customers slip away less because nobody wants to answer than because nobody knows they asked. SealReply covers every gap.
- No reply in time? The widget asks the visitor for an email
- New chats pushed to your phone and computer, with nothing on the lock screen
- After hours, visitors see when you're back, and you answer messages by email
Visitor details
Know who's asking before you reply
See where a visitor is, which page they're on, the search that brought them, their language and past conversations. Answer the question instead of asking more.
- A live trail of the pages they open
- Channel, search terms and campaigns
- Customer groups and tags for returning customers
Follow-up
Follow up until they buy
Mark interested visitors as leads, set when to follow up and get reminded on time. Each week, see how many chats you caught, how many leads you kept and how many sales you closed.
- Lead status, owner and follow-up time, overdue ones first
- The owner hears at once when a lead returns or a rating is bad
- Results reports and a weekly email, with no chat content in it
Make it yours
Your chat widget, your way
From the button colour to every greeting, from what visitors can do to who answers: dozens of settings, point and click in the dashboard. No code, and visitors see the change on their next page load.
- Look: brand colour, logo, button size and shape, dark mode, reply sound
- Words: greetings, offline and after-hours notes, per language
- Features and timing: what visitors can send, what you ask before a chat, when to invite
Privacy first
Every conversation, stored encrypted
Your customers trust you with their questions; we help you keep them safe. Every message and file is encrypted before storage, with a key per customer.
- HTTPS between visitors, agents and servers
- The widget loads only on domains you verified
- Platform access needs two approvers, and you're told
Paste one line of code into your site: it works on WordPress, Shopify and any HTML website. The widget is one ~38 KB async script that doesn't block your page from rendering.
The widget follows each visitor's browser language, and you can write your own greetings per language.
Chats go to whoever is free, can be transferred at any time, and carry internal notes your visitors never see.
Priced per plan, not per agent. The free plan is free for good, and quarterly or yearly billing costs less.
Chats, response times, satisfaction and the pages people ask from, at a glance.
New chats and messages pushed to your systems in real time, signed for verification.
How it works
Three steps from sign-up to your first chat
- Create your workspace Sign up with your email and get a 14-day Pro trial straight away.
- Add one line of code Copy the snippet for your site and paste it before </body>:
<script async src="https://cdn.sealreply.com/widget.js" data-site-key="sk_..."></script> - Start chatting Invite your team, answer visitors from one dashboard, and follow up on offline messages by email.
FAQ
What you may want to know about website live chat
Questions about prices and payment? See pricing.
What kind of live chat software is SealReply?
SealReply is live chat software for websites. It adds a chat button to the corner of your site; visitors click it to talk to you in real time, and your team answers from one dashboard in the browser. It suits company websites, online stores, e-commerce and SaaS products.
How do I add live chat to my website?
No developer needed. After signing up, copy your site's snippet from the dashboard and paste it before </body>. On WordPress, Shopify and other site builders, paste it into your theme or custom code settings; the dashboard has step-by-step instructions for each.
Is there a free live chat for websites?
Yes. SealReply's Free plan is free for as long as you like and suits personal sites and new teams; upgrade when you need more agents, websites or chats. New workspaces also get a 14-day Pro trial with no credit card.
Will a live chat widget slow down my website?
The widget is one ~38 KB (gzipped) async script. It doesn't delay your page's first paint and adds no fonts, iframes or CSS to your page, and opening the chat downloads nothing more. On a very slow mobile connection, your page's full load event finishes a little later while the script downloads (about 0.8 s on a first visit, much less once it's cached). If that matters to you, the install page has a second snippet that loads the chat only after your page has loaded.
Does live chat work for visitors on mobile?
Yes. On phones the chat opens full screen, and visitors can send text, emoji, images and files. Reloading or moving to another page of your site keeps the conversation going.
What happens to visitor questions when no agent is online?
Nothing is lost. Set your business hours per weekday; outside them, or when nobody is online, the widget shows a message form, tells visitors when someone is next in, and can list your FAQs below it. You get each new message by email and can reply to the visitor by email.
Can several agents answer chats at the same time?
Yes. Invite your colleagues and new chats are assigned round robin, to the least busy agent first, or picked up by hand. You can cap how many chats each agent handles at once, put VIP visitors first and transfer a chat to a colleague in one click.
Can I use one account for live chat on multiple websites?
Yes. Add several websites to one workspace, each with its own snippet, look and business hours, and answer them all from the same dashboard. How many websites you can add depends on your plan.
Does the live chat support multiple languages?
Yes. The widget follows each visitor's browser language (English and Simplified Chinese today) or can be fixed to one language, and you can write greetings and offline messages separately for each language, which helps when you sell abroad.
Is live chat history secure?
Every message and file is encrypted before it is stored, with a separate key for each customer, and all traffic uses HTTPS. Our staff can't read your chats alone or in secret: any access needs two people to approve it, you get an email, and you can see the record in your inbox. To be clear, this is server-side encryption, so our servers can decrypt messages while handling them. What we promise is "no casual access, and you always know", not "technically impossible to read".
Add live chat to your website today
One line of code, live in minutes. Try Pro free for 14 days, then keep the Free plan if you don't buy.