Simple prices that grow with you

Yes. Every new workspace gets 14 days of Pro for free, with no credit card or payment details. The trial shows “Powered by SealReply” and has a smaller translation allowance. When it ends you move to the Free plan unless you buy one, and your data stays.

No. Each plan includes a number of agent seats, websites and monthly chats for one price. When your team grows, move up a plan.

Every plan, Free included, has what keeps you from missing customers and helps you follow them up: the email fallback when nobody replies in time, push notifications, lead status and reminders, results for the last 30 days, and export. Paid plans raise the seats, websites, monthly chats and history, and add the open API, webhooks and agent groups. Pro and Business add full results reports, message translation and removing the SealReply branding; see the comparison above.

Credit cards are not accepted yet. US dollar prices are paid with USDT (TRC20, ERC20): your order shows the exact amount, address and QR code. When the pricing page is switched to another currency, checkout lists the ways to pay in it, such as Alipay or WeChat Pay for Chinese yuan. Orders are held for 30 minutes.

As soon as the payment is confirmed: USDT within minutes, once confirmed on-chain; Alipay and WeChat Pay usually right after you pay. We email you when it starts, and receipts can be downloaded from the dashboard.

Yes. Upgrades start immediately and you only pay the difference for the days left. Downgrades start when your current period ends.

A chat starts with a visitor's first message and ends when an agent closes it or after a stretch without messages (30 minutes by default; site owners can set 10 minutes to 24 hours). Offline messages don't count.

We email you at 80% and 100%, then allow 10% more. After that, the widget shows the offline message form until next month, so visitors never see an error.

We remind you by email 7, 3 and 1 days before. After expiry you get a 3-day grace period to renew; then your workspace uses the Free plan's limits, your data is kept, and extra websites and seats are paused until you upgrade.

Payments are not refunded by default. Overpayments and payments that arrive after an order expires are added to your account balance, which can pay for renewals or a new plan.

On Pro and Business. Agents can translate visitor messages and their own replies with DeepL, within a monthly character allowance (see the comparison above). It stays off until the workspace owner turns it on, because the text you translate is sent to DeepL. Free and Starter don’t include it.

Yes, on every plan. Owners and admins export chat history as CSV or JSON, up to 31 days and 5,000 chats at a time, and can export or delete everything about one visitor to answer a privacy request.